Applying for a Library Card

Apply for a Library card in person by visiting any branch with a piece of I.D. that includes your mailing address (e.g. driver's license), a piece of mail (e.g. utility bill), or proof of address (e.g. mortgage or rental agreement). This Library card grants you access to all of our physical collections of books, movies, video games, and more; our virtual eCollections of eBooks, eAudiobooks, eMagazines, and streaming media; and our online eResources and research databases.

You can also apply for an eCard! This temporary card will grant you access to our virtual eCollections and our online eResources.

You can upgrade your eCard to a full card by contacting Member Services at hello@cplma.ca, or 905-623-7322 x2712. The full card will enable you to check out physical items.

Frequently Asked Questions

What do I need to get a library card?

A new library card is free and there is no age restrictions for having one. Sign up for one at the Member Services desk of any branch by presenting a piece of identification or official document that has your name and current address on it. Please notify us of any changes in your personal information, as it is your responsibility to keep your contact information current. For more information, please visit the Membership page, or contact Member Services at 905-623-7322 x2709.

Can I use an image of my library card saved on my smartphone?

Yes, you may use an image of your library card saved on to your smartphone, tablet, or other mobile device for the purpose of checking out materials.

I forgot my library card, can I show you some ID instead?

Yes, the Library will accept a piece of ID in lieu of a library card for the purpose of checking out materials. If you have one of our newer Library cards, they include key tags, which allow you to carry a small version of your library card on a key ring.
You can also keep a copies of your and your family's cards on our mobile app!

I need to replace my library card, what do I do?

The cost-recovery fee to replace a damaged, missing, lost, or stolen card is $2.00 for adults and $1.00 for children (under age 12).

If your card has been lost or stolen, report it immediately by calling Member Services at 905-623-7322 x2709; you are responsible for the items borrowed on your card until it is reported missing.

I received the message "privilege has expired"/"card has expired" when I tried to log in to my account. What does this mean?

Your Library card expires every five (5) years. To renew your card for another five years, please bring a piece of identification or official document that has your name and current address on it to any branch. To temporarily renew your card, please contact Member Services at 905-623-7322 x2709.

How are fines calculated? What payment options are available?

As of May 3, 2022, Clarington Library, Museums and Archives has eliminated fines for overdue materials! Whether they’re overdue by days, weeks, or even months, simply return your late materials to any library with no overdue fines!

You are responsible for your borrowed items. If an item is lost or damaged, you will be charged the replacement cost for the item and the $6.00 administration fee. Members may pay using cash, debit, credit card, or personal cheque.

How many items can I borrow at one time?

A member is allowed up to 50 items on their card. This may be any combination of books, magazines, audiobooks, music CDs, DVDs, and video games.

When and how will the Library contact me? Can I change my notification preferences?

The Clarington Library, Museums and Archives contacts members to notify them about their account status, program registration, and promotions. Notification options include phone, email, and SMS/text. Please see our Communications page for details and options.