Staff will complete the sign-up process as part of your first call and register you with a card if you don't already have one.
About the Program
If you or someone you know if physically unable to visit the Library, the Good Neighbours program can help!
Staff select materials in accordance with a member’s personal reading preferences, and home delivery can be arranged through volunteer drivers from partner organizations. The Library also conducts regular visits to long-term care and retirement residences and facilities throughout Clarington, connecting individual members at these facilities to Library services.
Anyone with a legitimate physical reason for not being able to come to the library is eligible to become a Good Neighbours member.
- Call Member Services at 905-623-7322 ext. 2712, and staff will collect your personal information; you can also fill out this registration form and bring it into any branch or email it to email@example.com
- A staff member will contact you to conduct a brief interview about your reading preferences, favourite authors, and preferred genres. We can arrange for delivery if requested for individual homes, and a first delivery date will be set.
- Staff will select, check out, and arrange for delivery of the first batch of materials; and you have officially started the program!
Frequently Asked Questions
Let Library, Museum & Archives staff know that you would like to have a delivery. Please contact the Library, Museum & Archives at least five (5) days before your preferred pick-up date to allow enough time to gather the materials and arrange delivery. If you are participating in Good Neighbours as part of an organizational or facility visits, items will be brought for you at your organizations' next regular visit.
Yes! If you have a friend or family member who can pick up and delivery materials for you, we're happy to work with your volunteer driver for arranging deliveries and pick-ups.
This is one of the preferences the Library, Museum & Archives will ask you about during your initial interview. Most members tend to choose around two to five (2-5) items at a time. This number can easily be changed depending on your current reading practices however, so just let staff know the next time you contact us for new materials.
Good Neighbours members can keep material for six (6) weeks. However, we realize that you may not always be able to arrange a delivery in a timely manner, so members do not have to pay fines. We ask for your consideration in returning your materials within a reasonable time period.
The Library, Museum & Archives will keep track of the books sent to you. It is possible to run out of your preferred material, so if you don’t mind re-reading certain titles or authors, please let us know and this will be noted on your file.
When you first sign up you will be asked about the types of books you enjoy and in what format. Think of different authors you may have enjoyed in the past or the style of book that you like (e.g. thrillers, romance, westerns). It is also helpful to let us know what you don’t like to read! This information helps Library, Museum & Archives staff select books that you will hopefully enjoy. There are a number of different formats that are available, including:
- Large Print
- Hard Covers
The Library, Museum & Archives will visit long-term care, retirement, or similar facilities whose members/clients may be eligible for the Good Neighbours program. Please contact Samantha Aitken, Manager, Community Engagement & Marketing, at 905-623-7322 ext. 2708 or firstname.lastname@example.org to arrange for scheduled visits.